Cancellation Policy

Matanja Guesthouse reserves the right to charge the following cancellation fee should a confirmed reservation be cancelled within the following period: 

  • Balance of accommodation account is payable in full amount on arrival 

  • Cancellation within 14 days BEFORE date of arrival, forfeit 50% deposit 

  • Cancellation made PRIOR to 7 days of arrival forfeit 75% deposit 

  • Cancellation, including no show or early departure within 7 days of arrival,  forfeit 100% deposit